By now, I’m sure you’ve read my Wedding Hair & Makeup Help blog post and narrowed down your top picks for your beauty services team. Your next step is to contact those companies to see if they are available on your date. The best way to do that is to send them an email with the information they’ll need to check availability and give you the appropriate rates and information. If they have all of the info they need from you, a good company will get back to you quickly with their availability, so you can then proceed with the process.
My company’s website has required fields for the necessary info, and wedding websites like WeddingWire and The Knot have some of the same required fields. But if you are contacting a company on Instagram, Facebook or via an email address you have, you might not know where to start.
Need help drafting that email? I got you, girl. Here’s how to do it.
- Hello, My Name Is. If you don’t have an email signature and your name is not clearly in your email address, you’ll want to let the company know who you are. (Guacamolefreak612@gmail.com may be who you feel you are as a person, but it doesn’t give a company any clue as to what your name is.)
- Here’s When It Goes Down. I recommend giving your full wedding date, as established companies are often always booking the current year as well as the following year. And especially if your wedding is not on a Friday, Saturday or Sunday, you should also provide the day of the week. “Saturday, 7/7/18” eliminates the need for any followup questions regarding the date.
- Tell ‘Em What You Need. Do you need hair services, makeup services or both? This will allow the company to know whether to contact/assign hair stylists, makeup artists or both.
- Where’s The Party At? If you are using an on-location beauty team, provide the location of where you will be getting ready that day. If you don’t have an exact address yet (maybe because you are deciding between two hotels or a hotel and Airbnb), then at least provide the city/town. It’s important that you tell the company where the hair and/or makeup services will be taking place, not where your wedding ceremony or reception is. They likely need this info to figure out a) who on their team is available and b) if there will be a travel fee. If you tell them your wedding is in Boston but you are actually getting ready at a hotel 30 minutes away, that could affect their pricing and availability.
- How Deep Do You Roll? You may not know the exact number of people who will be getting hair and makeup done, but it’s helpful if you can provide an estimate. The reason for this is that many companies who travel have a service minimum, so if you don’t meet that, they should let you know that upon inquiry in case you can find other people who will want their hair and/or makeup done or have to look for another company. On the other end of the spectrum, if you have a big group, the company will probably find it helpful to know that, as they may want to make sure they have enough people to potentially accommodate your group size.
- Time It Right. I suggest mentioning your ceremony time in your inquiry. This may also affect the company’s availability. (For example, if you have a 10:00am ceremony–they exist–and the company has other weddings booked on your date but those groups don’t need to be ready until later in the day, they may still be able to accommodate your group.) Bonus points if you also mention whether or not you are doing a First Look, as that affects timing too.
- Who’s Your Connect? I always ask clients this anyway, but I (and I would think most business owners) appreciate knowing how someone heard about their company. At AB Beauty, we have a Referral Rewards Program for people who refer brides who book. Those people get a $25 Sephora eGift card after the wedding as a thank you, so it’s helpful to know if someone was a referral. And unless an email came directly from WeddingWire or The Knot, I don’t really know how someone found AB Beauty. So this is not going to affect pricing or availability, but worth a mention.
Still not sure how to craft your inquiry masterpiece? Here’s a sample.
My cousin, Joan Holloway, recommended your company, as she hired you for her wedding last spring. I am looking for hair and makeup services for my Saturday, 7/7/18 wedding. We will be getting ready at the Marriott in Newport, RI. Our ceremony is at 5:00pm, but we are probably doing a First Look. I have seven bridesmaids and two mothers who will likely want hair and/or makeup, plus three Flower Girls.
Are you available on my date? If so, can you please send me your rates* and any other important info?
A thorough inquiry means you don’t have to go back and forth with a company, giving them the info they so they can tell you if they are available on your date. It’s the most efficient way to potentially move forward with your wedding beauty services and cross that task off your planning To Do list.
If you’ve got questions, I’ve got answers, so feel free to holla at me in the comments.
Have a beautiful day 🙂
*Even if rates are listed on a website, I recommend asking for them in case they change after you book and the company increases their pricing. It’s best to have your quoted rates in writing to prevent any confusion.